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ServiceVision Pro Lunch & Learn

Enhance your Fixed-Ops like never before. | Tuesday, Nov 21, 12:00 PM EST

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With ServiceVision Pro, track and optimize your ROI like never before. Get deep call analysis and visual voice analysis so you can uncover actionable insights that lead to increased revenue and operational efficiencies.

We are excited to discuss ServiceVision Pro, a game changer for dealership Fixed Operations. In this webinar, we will demonstrate ServiceVision Pro’s unique insights that you’ll only get with CallRevu. And, we’ll show you how you can identify any gaps and trends related to your operations and customer experience. Join us to get a first-hand look at ServiceVision Pro and the benefits it will bring to your dealership!

 

What to Expect:

  • Deep Dive into ServiceVision Pro: Explore the features and functionalities that make ServiceVision Pro a game-changer in the automotive industry.
  • Identify which fixed-ops employees need training through AI-powered voice recognition.
  • Get real-time alerts about mishandled fixed ops calls to safeguard your CSI scores.
  • Understand customer needs and concerns for better service and repeat business.
  • Monetize your fixed operations department by capitalizing on high-demand service areas.
  • Improve employee performance and retention with actionable insights.
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Capitalize on High Demand

In your Fixed-Ops Department

  • Ongoing Inventory Challenges: The persistent inventory challenges in dealerships are a result of disrupted supply chains, impacting the availability of vehicles for service.
  • Atypical Vehicle Pricing: Fluctuations in market conditions have led to unusual pricing trends for vehicles, affecting service pricing and customer expectations.
  • Selective Car Buying: Buyers are becoming more discerning, waiting for specific features in high demand, a behavior exacerbated by chip shortages and influencing service scheduling.
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“It's made a massive difference. With every single one of our calls, we see a script as to what we did right, and areas of opportunity. Using those scripts with each of our team members to coach and counsel them moving forward is providing a much better experience for our customers and teammates.”

JOHN PATTERSONPresident OC Auto Group

“The minute you think you got your phones figured out or you're doing really well in your phone process, CallRevu has a great way of showcasing and identifying - no we still need work. We had a lot of phone calls coming in, we didn't know how well they were getting handled, and didn't have the time to listen to the recorded calls.”

STEVE LINDSAYVice President Lindsay Automotive

“CallRevu can pick up on what I call the Spidey Senses where they sense there's frustration with this customer, let's make sure someone's aware. CallRevu gets into the DNA of your store, and that's where all their training and development comes into play, and why we infused them into our Germain Academy.”

SHAUN KNIFFINDirector of Marketing & Technology Germain Motor Company

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