Hear it from the dealerships.

It’s made a massive difference. With every single one of our calls, we see a script as to what we did right, and areas of opportunity. Using those scripts with each of our team members to coach and counsel them moving forward is providing a much better experience for our customers and teammates.

John PattersonPresident, OC Auto Group

What I need at BMW in Naples isn’t what I need in Beaver Creek Ford. Even though it’s the same people, you guys are able to adapt and understand the nuance, and that to me that’s unique, a lot of people come in with a one size fits all visit, because they assume since we’re all car dealers we’re, the same. We’re not.

John MalishenkoChief Operating Officer, Germain Motor Company

I love all of the information that CallRevu has for coaching. I think all of the coaching aspects are wonderful, and from a management perspective, these are things we absolutely need. The transcripts, all of the AI portions that are within the system, are absolutely amazing for us to be able to coach efficiently.

Brittney Beck & Riley WomackGerry Lane Chevrolet

You get those alerts within 20 minutes, directly to my team’s cell phones, so they can actively save a deal before that customer makes a commitment to go to another showroom. It’s been a tremendous help for both new & used cars.

Bill BolanderChief Operating Officer, Jerry’s Auto Group

CallRevu identifies inconsistencies in the process, and allows us to get the customer the right information at the right time. You know right away if something has been mishandled and you can jump on it right away and take care of the customer.

Richard BustilloGeneral Manager, Brickell Luxury Motors

You’re automatically going to see these gaps that you never even knew existed, you are going to get real-time information that will assist you in working with and training your sales associates, as well as working with your managers.

Chad MartinPresident, Martin Auto Group

The minute you think you got your phones figured out or you’re doing really well in your phone process, CallRevu has a great way of showcasing and identifying – no we still need work. We had a lot of phone calls coming in, we didn’t know how well they were getting handled, and didn’t have the time to listen to the recorded calls.

Steve LindsayVice President, Lindsay Automotive

With Callrevu, the conversation is emailed to our management staff and me in minutes. We are not tasked to remind ourselves to listen to calls every day. When the email hits everyone’s inbox, it’s a quick summary of the call and one-click to hear the entire conversation. This simple process has generated immediate follow-up from managers which results in more shown appointments.

Glenn GrossoManaging Partner, Honda Of Indian Trail

[What we like about CallRevu is] the feedback on service has been insightful; [we like] the ability to manage, monitor, and activate the data that CallRevu provides to us.

Jeremy NowlingSales and Digital Retailing Director, Rohrman Auto Group

We look at CallRevu reporting every month to keep track of how many sales calls we have coming in, how many we answered, how many appointments we set and how we did getting customer information which tells us whether we are using a script or not. CallRevu is essential in making sure we aren’t missing any opportunities on the phone.

Bill YarkVice President & Chief Marketing Officer, Yark Automotive Group