The only call intelligence system born in a dealership, our call monitoring service helps dealers around the U.S. and Canada convert calls into appointments to improve the bottom line. We track, listen, summarize, alert, report, and coach on all phone data analytics to help dealers drive more call-to-appointment conversions.
CallRevu's real-time alerts, call monitoring with transcriptions, and phone skills training help us bring our operations to the next level by keeping our focus on the customer and ensuring every opportunity to start a relationship is captured.
The reps and trainers are absolutely fantastic! It’s car people working with car people. We can’t afford not to. You have processes for everything else, you better have the phones covered.
We used to go through calls one by one and it was very time consuming. We can now do in seconds what was taking hours every day before. All the guys utilize the web-based training.