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Conversation Intelligence Webinars

Sign up for our webinars, with focused sessions designed to improve phone skills across your dealership's departments.

Sales Phone Skills 101

Sales agents will learn the essential skills necessary to provide an extraordinary customer experience when customers are inquiring about a vehicle.

Reception Phone Skill 101

Receptionists will learn the skills necessary to provide an extraordinary customer experience while routing customers to the intended party.

Service Phone Skills 101

Service agents will learn the skills necessary to provide an extraordinary customer experience associated with routine maintenance and diagnostic calls.

Parts Phone Skills 101

Parts agents will learn the essential skills necessary to provide an extraordinary customer experience to anyone who calls for information for parts.

Sales Phone Skills 101

Sales agents will learn the essential skills necessary to provide an extraordinary customer experience when customers are inquiring about a vehicle.

April 4th
1:30 PM EST
May 2nd
1:30 PM EST
June 6th
1:30 PM EST
July 11th
1:30 PM EST

Service Phone Skills 101

Service agents will learn the skills necessary to provide an extraordinary customer experience associated with routine maintenance and diagnostic calls.

April 3rd
11:30 AM EST
May 1st
11:30 AM EST
June 5th
11:30 AM EST
July 3rd
11:30 AM EST

Reception Phone Skill 101

Receptionists will learn the skills necessary to provide an extraordinary customer experience while routing customers to the intended party.

April 4th
1:30 PM EST
May 2nd
3:00 PM EST
June 6th
1:30 PM EST
July 11th
1:30 PM EST

Parts Phone Skills 101

Parts agents will learn the essential skills necessary to provide an extraordinary customer experience to anyone who calls for information for parts.

April 7th
11:30 AM EST
May 5th
11:30 AM EST
June 2nd
11:30 AM EST
July 7th
11:30 AM EST