Skip to main content
TotalCX has been acquired by CallRevu!

Conversation Intelligence Webinars

Sign up for our webinars, with focused sessions designed to improve phone skills across your dealership's departments.

Upcoming Webinars


Every Deal Starts On the Phone

Join us to discover how CallRevu's hosted phone system and call monitoring solutions can be the foundation for all your dealership's customer interactions.

On-Demand Webinars


Conquer the Call Game: Mastering Daily Phone Management

Join our session and say goodbye to phone call fatigue! Learn practical strategies to streamline your phone operations and save valuable time. Master the art of clear and concise communication, ensuring your calls leave a lasting impact. Discover tips to turn every call into a positive experience, building loyalty and rapport with customers. Whether you're in sales, customer service, or any phone-centric role, these tools will empower and transform your daily calling routine, making interactions effortless wins.

How Dealers Can Win with GA4: 5 Things Dealers Should be Doing Now that GA4 is Live

Join us alongside Relevant Dealer, for the final chapter in our exclusive ASOTU webinar series where we’ve delved into the world of Google Analytics 4 (GA4) and explored its immense potential for retail automotive businesses. In this insightful session, we dive into the top 5 things every dealer should be doing now that GA4 is live.

How Google Analytics 4 Will Change Your Dealership’s Marketing

The vast majority of dealership websites use Google Analytics for tracking their traffic. But on July 1, a monumental update changed the way everyone thinks about their website visitors. Google Analytics 4 (GA4) replaced its long term predecessor universal analytics. If you aren’t prepared for the changeover, your website, and marketing *will* be impacted.

Preventing Spam

Explore the expertise required to uphold your dealership's reputation by securing accurate metrics and implementing thorough tracking, measurement, and monitoring for each call. Dealerships committed to engaging Sales and Service customers face a daily struggle in ensuring their calls are answered. This webinar aims to illuminate the prevailing challenges posed by spam calls in the industry and offer actionable measures to authenticate your dealership numbers, guaranteeing consistent and successful communication.

Utilizing Call Data & AI: Maximize call coaching & training

In today's competitive automotive landscape, effective coaching and training are essential for dealership success. Traditional methods often fall short in addressing evolving customer needs, but our webinar will show you how technology can enhance team-based training.

How Dealers Can Win with GA4: Measure What Matters

Join us alongside special guest Brian Pasch and Relevant Dealer, for the next episode of our exclusive webinar series with ASOTU as we continue our delve into the world of Google Analytics 4 (GA4) and explore the new metrics and tools behind the scenes.

The Secret to the Customer Experience in your Service Department

This webinar unveils the keys to revolutionizing customer experience in your dealership's service department. Our seasoned industry experts will impart invaluable insights and actionable strategies to boost customer satisfaction and nurture long-lasting relationships. Explore how harnessing cutting-edge technologies and refining team interactions can pave the way for a seamless and delightful customer journey.

Charlie Hicks Interviews with AutoSuccess Magazine

Get ready for an exclusive interview with one of our valued long-time customers, Hicks Auto Group! In this engaging conversation, Chrlie Hicks shares their remarkable journey and the substantial success they’ve achieved alongside CallRevu.

How Dealers Can Win with GA4: Why is GA4 so Different

Join us alongside Relevant Dealer, for an exclusive ASOTU webinar where we delve into the world of Google Analytics 4 (GA4) and explore its immense potential for retail automotive businesses. In this insightful session, we will provide a side-by-side comparison of GA3 and GA4, highlighting the key features and benefits that make GA4 the go-to analytics solution for the industry.

Driving Customer Loyalty Through Service

Join us for an enlightening webinar as we delve into the powerful effects of improved phone management on customer care. This session will emphasize three crucial strategies aimed at bolstering customer loyalty through outstanding service. We'll start by underlining the importance of tailoring personalized experiences for each customer. Following that, we'll explore the role of empathy in optimizing customer service. Lastly, we'll examine the substantial impact of timely follow-ups.

Fixed Ops Roundtable: Ben Chodor & Ted Ings Discussion

In a dynamic discussion, Ben Chodor, CEO of CallRevu, and Ted Ings explore how AI is reshaping the automotive industry. Focusing on enhancing customer experience and streamlining fixed operations, the duo emphasizes the pivotal role of AI, including CallRevu's ServiceVision Pro. Discover how AI optimizes service calls, refines dealership strategies, and creates personalized interactions. Subscribe for concise insights into the evolving landscape of automotive services, where the collaborative synergy between AI and human expertise drives transformative customer interactions.

Fixed Ops Roundtable: Apple Tree Honda ServiceVision Pro Discussion

Explore automotive fixed operations at Apple Tree Honda and Acura in Asheville with hosts Sarah Vantine, Ted Ings, and Scott Bleasdell from CallRevu. Discover the revolutionary ServiceVision Pro, leveraging superhuman AI for phone call management in fixed ops. Uncover its impact on service calls, real-time analytics, and dealership efficiency. Scott discusses implementation, availability, and the transformative power of AI in the automotive industry. Join this engaging episode for insights into the future of fixed operations.