Founder and CEO, Chip King was busy being a DP at a dealership where he dealt with phone issues from customers and employees every day. Chip began to build a team to summarize, and report on every phone call to his dealership. By doing this, Chip was able to address process failures, more effectively coach his people, and personally call back customers that didn’t receive the service they deserved.
Dealerships near Chip's store heard what he was doing and asked for his help. Voila! CallRevu was born.
CallRevu transcribes over 200,000 calls per month
CallRevu serves over 1,000 dealerships in the United States
CallRevu is now partnered with 5 overseas call centers
CallRevu introduces premium CRM integrations
CallRevu is names one of the top 10 companies to watch
CallRevu reaches 5,000,000 calls transcribed annually
CallRevu receives many awards, including Vendor of the Year, Top Ten Companies to Watch, and AWA Sales & Call Tracking
CallRevu introduces AI usage
CallRevu introduces Outbound Click-to-Call Product
CallRevu reaches over 4,000 clients
CallRevu reaches over 100,000,000 calls monitored
CallRevu introduces new product, CallVision DNI
CallRevu introduces new product, Phone Health Alerts
CallRevu introduces new client dashboard and re-brands