CallRevu is the pioneer of call monitoring technology for the automotive industry. Today, they are the only full service call management provider that monitors and collects data from 100% of variable and fixed operations calls.
CUSTOMER’S VOICE ™, CallRevu’s quarterly Call Performance Report aggregates the data from thousands of dealerships and over 2 million sales, service and administrative calls to give the industry a rolling snapshot of how customer relationships are being managed.
The depth of data in this report combined with it’s insights on how top performers are turning challenges into competitive advantages has made Customer’s VOICE ™ the trusted data source for the worlds largest automotive, social media and online advertising companies.
Before partnering with CallRevu, Spitzer Automotive Group was losing 30% of their calls. Once CallRevu was brought in, that number dropped to 11% overnight.
Find out how CallRevu helped Germain Motor Company double their amount of appointments and convert 56% of opportunities into sales.
Year over year appointment rates are up 26% because CallRevu helps DePaula reengage with customers within 20 minutes when an opportunity has been missed.