Dealers are able to save deals and customers on a daily basis when they receive mobile alerts.
Whenever a customer is mishandled on the phones they are immediately notified so they can rectify the situation. Dealers also enjoy the daily, weekly, monthly, quarterly and annual reports that help them improve their advertising, people, processes and phone systems so they convert more calls into profitable customers for life.
CallRevu was created by a team of leaders with real automotive retail experience.
The founders (Chip King, David Boice, and Sean Wolfington) have been responsible for operating large franchise dealerships, and founding leading technology and service companies like, BZ Results, AutoMark, CyberCar, MobilTrak, Team Velocity and Level 5 Advertising.
The Account Management consists of industry veterans with previous automotive roles of BDC Director and General Manager at minimum. Your team is observing your data daily and is prepared to offer feedback, skill training, and research at your request.
In founding and launching CallRevu, we recognize the explosion of the internet and the use of mobile devices has created a huge increase in the call volume for dealerships around the country. In fact, the best prospects and most important CSI issues all begin with a phone call. The phone is now the largest source of profit leaks inside dealerships.
“CallRevu is the single most effective tool in our store(s) creating business and for preventing lost sales opportunities. The cost v. expense in a “no-brainer” and we would not be where we are today without their service. Performance metrics, useful feedback, and instant results will be apparent to any user within 24 hours of signing on with them. Feel free to contact me directly at 718-507-5000 ext. 271 for additional information.”
Brian Benstock, Paragon Honda
“Over the past several years we’ve come face to face with the reality that more and more of our customers “initial contact” and thereby “first impression” of our dealerships was now taking place over the phone. Along with that, was the fact that many wanted much of the transaction to take place there as well. So not only was the volume of calls increasing, so was their relative value. With the cost of mishandling the incoming call so high and customer tolerance low, being able to ensure we were optimizing each opportunity was critical. While we attempted like so many to listen to all the calls, the timeliness and “bandwidth” issues associated with it, made it like “pushing a rope”. CallRevu solved both those problems. We are very choosy about who we partner with because after the excitement of the “software” wears off, there still needs to be someone there to help you execute day to day in the dealership. That’s where Chip and his team really separate themselves. As good a concept and product as CallRevu is on its own, their people and support at the store level is even better”
John Malishenko
Director of Operations, Germain Motor Company
“I can’t believe the number of times that I see a dealer spend a lot of money on a program, plan, marketing or whatever; and this qualifies as a lot of money… and then not pay attention to it. It boggles my mind. Nobody cares about a program as much as the person paying for it. So why dealers leave it 100% to their managers, I’ll never understand”
Jessica Barish, Dealer Principle of Rte 23 Honda
“You have a great product that you personally believe in and any good dealer in the world will be hooked once he sells a car off an alert or gets a big RO off an alert. We had both today!”
Jack Salzman, President Owner of Lake Norman Chrysler Jeep Dodge