CallRevu is the pioneer of call monitoring technology for the automotive industry. Today, they are the only full service call management provider that monitors and collects data from 100% of variable and fixed operations calls.
CUSTOMER’S VOICE ™, CallRevu’s quarterly Call Performance Report aggregates the data from thousands of dealerships and over 2 million sales, service and administrative calls to give the industry a rolling snapshot of how customer relationships are being managed.
The depth of data in this report combined with it’s insights on how top performers are turning challenges into competitive advantages has made Customer’s VOICE ™ the trusted data source for the worlds largest automotive, social media and online advertising companies.
Better phone skills leads to more car sales. Are you confident that the sales calls generated from your marketing spend are connecting to your sales department?
Dealerships today face increased competition and shrinking margins, fixed operations needs to be a critical area of focus. Do you want to turn your fixed ops department into a customer retention and profit generator?
Elevate the customer experience in your dealership and you will increase customer satisfaction. Have you created a long-term strategy to improve your CSI results in your dealership?