Our communication intelligence solution empowers dealerships to maximize revenue from your most important channel – the phones. Our holistic CI solution monitors every sales call, tracks performance, provides deal-saving alerts and notifications to avoid missed opportunities that impact customer engagement and revenue growth.
Call Monitoring & Analytics
CallRevu’s unique system pairs critical metrics obtained from call monitoring with Next-Gen AI-powered analytics to transform raw data into valuable insights—and a strategic advantage.
From Call Tracking...
Why It Matters:
42
%
of inbound service calls go unanswered without proper call handling. That means almost half of customers never reach a live representative.
...to Precision Analytics
100
%
of dealerships that began leveraging AI-driven data insights saw an increase in revenue.
CallRevu’s intelligent communication solutions use automated intelligence to transform every interaction into real-time, actionable data.
These insights help you understand customer behavior, fine-tune operations, and make faster, smarter decisions.
Cost of Missing Calls:
28
%
of calls, on average, convert to customers
72
%
do not convert to customers
10
%
potential increase in call conversion with a unified solution
Next-Gen AI-Powered Communication Intelligence
- The most accurate End of Call status, Appointment, and Department classification available in the automotive industry.
- Advanced machine analytics gives dealer insights into customer & agent emotion, sentiment. silence, and overtalk.
- Call Connectivity Reporting with Detailed Call Flow and Visual Voice to identify break points in the call.
- Voicemail Monitoring with AI Text Conversion and Alerts.
What Can Analytics & Insights Do for You?
- Comprehensive Call Analysis: Real-time, precise transcription, converting every spoken word into actionable text ensuring no critical information is lost
- Advanced Sentiment Analysis: Gauge customer satisfaction and tailor your services to better meet their needs and anticipate growing demands.
- Actionable Insights: With CallRevu, data culled from communications isn’t just informative—it’s transformative. Our system identifies key trends, compliance issues, and sales opportunities, turning routine interactions into strategic intelligence.
- Scalable Solutions: Whether you’re handling thousands or millions of calls, our platform scales to meet your needs without sacrificing performance or security.
Real-Time Coaching Built Into Your Data
CallCoach turns every call into a growth opportunity. Right inside your CallRevu dashboard, it delivers instant summaries, insights, and coaching tips to help your team improve performance call by call.
- Get real-time feedback on call outcomes
- Spot what worked and what needs improvement
- Equip agents with targeted tips based on their performance
Explore Our Solutions
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