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Conversation Intelligence Webinars

Sign up for our webinars, with focused sessions designed to improve phone skills across your dealership's departments.

Upcoming Webinars

Sign up for our upcoming webinars, free to everyone.
 
Sales Phone Skills 101

Sales agents will learn the essential skills necessary to provide an extraordinary customer experience when customers are inquiring about a vehicle.

February 1st | 1:30 PM EST

March 1st | 1:30 PM EST

April 8th | 1:30 PM EST

May 3rd | 1:30 PM EST

June 7th | 1:30 PM EST

July 5th | 1:30 PM EST

August 2nd | 1:30 PM EST

September 6th | 1:30 PM EST

October 4th | 1:30 PM EST

November 1st | 1:30 PM EST

December 6th | 1:30 PM EST

 
Service Phone Skills 101

Service agents will learn the skills necessary to provide an extraordinary customer experience associated with routine maintenance and diagnostic calls.

February 1st | 4:30 PM EST

March 1st | 4:30 PM EST

April 8th | 4:30 PM EST

May 3rd | 4:30 PM EST

June 7th | 4:30 PM EST

July 5th | 4:30 PM EST

August 2nd | 4:30 PM EST

September 6th | 4:30 PM EST

October 4th | 4:30 PM EST

November 1st | 4:30 PM EST

December 6th | 4:30 PM EST

 
Reception Phone Skill 101

Receptionists will learn the skills necessary to provide an extraordinary customer experience while routing customers to the intended party.

February 3rd | 4:30 PM EST

March 3rd | 4:30 PM EST

April 7th | 4:30 PM EST

May 5th | 4:30 PM EST

June 2nd | 4:30 PM EST

July 7th | 4:30 PM EST

August 4th | 4:30 PM EST

September 1st | 4:30 PM EST

October 6th | 4:30 PM EST

November 3rd | 4:30 PM EST

December 1st | 4:30 PM EST

 
Parts Phone Skills 101

Parts agents will learn the essential skills necessary to provide an extraordinary customer experience to anyone who calls for information for parts.

February 3rd | 1:30 PM EST

March 3rd | 1:30 PM EST

April 7th | 1:30 PM EST

May 5th | 1:30 PM EST

June 2nd | 1:30 PM EST

July 7th | 1:30 PM EST

August 4th | 1:30 PM EST

September 1st | 1:30 PM EST

October 6th | 1:30 PM EST

November 3rd | 1:30 PM EST

December 1st | 1:30 PM EST

Just Can't Wait?