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Ocean Cadillac Testimonial

Check out the video to see how JC Kent, GM of Ocean Cadillac, discusses how he uses CallRevu to:

1. Fix the break down in communication

2. Minimize customer's frustrations

3. Review the 10-minute drill report to address his missed opportunities from the previous day

4. Coach and manage his team 

 

What we like to brag about

Choosing a call monitoring partner can be a hard choice, so we want to make it easier for you.

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CALL CONNECTIVITY

Dive into your connected and unconnected calls, and get a dedicated resolution team. 

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CALLVISION DNI

Dynamic Number Platform with full digital and social marketing performance tracking.

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OUTBOUND C2C

CRM outbound click-to-call performance with best day and time to call analytics by user.

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24/7 MONITORING

24/7 automated call volume monitoring with connection and volume decrease alerts.

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PHONE SKILLS PERFORMANCE

Real-time phone skills performance dashboard with scorecard for phone-handlers.

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POST-SALE SATISFACTION

Alerts sent for any customer satisfaction issues that may arise after the sale. 

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DATA-LED CALL SUMMARIES

Summaries delivered with up to 30 data points integrated into CRM.

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STAFFING OPTIMIZATION

Know when your phones are ringing, so you can staff the right people are the right time.

 

Give Yourself a High-Five!

Why? Because you're about to seriously level-up your phone skills.