CallRevu offers a free to everyone, industry-leading, online training center. With self-paced videos that average about 3 minutes per topic, you can easily improve your phone skills quickly with current and future customers.
CallRevu provides each agent with their individual scorecards with links to coaching videos and
Employees are empowered to improve their skill set and maintain a high level of performance by providing insight into their phone performance.
Scorecards can be accessed via mobile, email, and by consulting with a CallRevu Performance Manager.