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CALL CONNECTIVITY
Dive into your connected and unconnected calls, and get a dedicated resolution team.
With over 1,000 dealership partners spread across New York, CallRevu knows a thing or two about your Automotive Markets and how different they can be from Buffalo to Brooklyn. That's because dealerships have been our sole focus since being born in one in 2008.
CallSource and CallRevu share a common focus on service excellence and innovation, and we are thrilled to be combining forces. We truly believe we are BETTER TOGETHER. This transaction makes CallRevu the undisputed leader in Communication Intelligence solely focused on automotive, and we are confident that by combining the best of both businesses and platforms that we can outpace the competition by doing what we do best – talking cars.
New filter and sorting functions for faster, easier, more granular reporting. We deliver actionable data across every line, of every department, at every location.
Now, you can add and remove lines and change employee rosters without having to contact support. (But we’re always here if you need us!)
Featuring optimized account & product views that enable a seamless transition between multiple locations and products.
Dive into your connected and unconnected calls, and get a dedicated resolution team.
Dynamic Number Platform with full digital and social marketing performance tracking.
CRM outbound click-to-call performance with best day and time to call analytics by user.
24/7 automated call volume monitoring with connection and volume decrease alerts.
Real-time phone skills performance dashboard with scorecard for phone-handlers.
Alerts sent for any customer satisfaction issues that may arise after the sale.
Summaries delivered with up to 30 data points integrated into CRM.
Know when your phones are ringing, so you can staff the right people are the right time.
