We used to go through calls one by one and it was very time consuming. We can now do in seconds what was taking hours every day before. All the guys utilize the web-based training.
Seamless integration of CallRevu phone call data, including call summaries, into CRM so follow up happens faster and you sell more cars.
Have your salespeople focus on selling cars, not learning systems. Access CallRevu's data from your CRM using one login.
What good is a CRM without customer data? CallRevu instantly alerts you to opportunities where contact info was not collected on the call.
CallRevu gives you insight into 24 separate data points providing a wealth of information on each contact all directly in the CRM.
Because your time is valuable, CallRevu sends only the calls you want to your CRM, like true sales opportunities where price or availability of a car is discussed.
Close the loop by connecting phone calls to revenue generated in the sales and service departments.
CallRevu's DNI (Dynamic Number Insertion) accurately analyzes the results of digital media marketing spend. By automatically displaying a unique call tracking number everywhere a phone number appears, CallRevu can make the connection between the source that brought the customer to dealer’s site and the call outcome. When the call is completed, call-specific details are sent to the CallRevu reporting platform and Google Analytics, giving you a detailed look into which sources lead to real sales calls, and even calls that resulted in an appointment, at an ad source or even Keyword level.
Industry-First Phone Health Alerts measure a dealership's phone lines and call activity to quickly identify changes that negatively impact a customer’s ability to connect with a dealership or successfully conduct business.
The Phone Health Alerts will be sent to a designated person, triggering one time during a seven-day period unless the issue escalates. Default thresholds were created for Watch, Warning, and Emergency alerts, but dealers can also customize the threshold for all three alerts.
Accurately analyze the results of digital media marketing spend with DNI. By establishing a unique phone number for each media source, such as Google AdWords, Yelp, Facebook, or website, dealers know which is driving the most traffic to their website and to their phones. This is done by automatically displaying a unique call tracking number everywhere a phone number appears. When a user reaches a dealership's website via one of those sources, the tracking data is collected and analytics are provided by the CallRevu platform.
The Action Dashboard, focusing on 6 data points, is designed to quickly show dealers what areas they need to focus on for the day, week, month, or any custom time frame.
...with all missed opportunities in one place. The alert report includes the status of your alerts, summaries and recordings of the calls, click-to-call the customer back if it hasn't already been done, and much more information that'll help you close the deal.
Quickly view all summarized calls, elevations, and alerts from the previous day in one in-depth report.
Could there be a sale waiting in your team's voicemail? Use this report to view a transcript of any voicemail so you can act quickly.