{"id":8814,"date":"2024-05-14T12:36:35","date_gmt":"2024-05-14T16:36:35","guid":{"rendered":"https:\/\/www.callrevu.com\/?p=8814"},"modified":"2024-08-28T15:54:55","modified_gmt":"2024-08-28T19:54:55","slug":"callrevu-acquires-totalcx","status":"publish","type":"post","link":"https:\/\/www.callrevu.com\/fr\/2024\/05\/14\/callrevu-acquires-totalcx\/","title":{"rendered":"CallRevu Acquiert TotalCX : Une d\u00e9cision strat\u00e9gique pour red\u00e9finir les normes de l'industrie et l'excellence client dans le secteur automobile"},"content":{"rendered":"<div id=\"fws_6ab49fc5ec2c3\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p><!--more--><\/p>\n<p>&nbsp;<\/p>\n<div><strong>par CallRevu<\/strong><\/div>\n<p class=\"has-large-font-size wp-block-paragraph\">\n<p>Dans le cadre d'une initiative strat\u00e9gique de leadership sectoriel, CallRevu, une entit\u00e9 de premier plan dans le domaine de l'intelligence de la communication automobile, a annonc\u00e9 l'acquisition de TotalCX, une plateforme de gestion d'appels et une solution de t\u00e9l\u00e9phonie h\u00e9berg\u00e9e int\u00e9gr\u00e9e leader du march\u00e9. Cette int\u00e9gration capitale positionne CallRevu comme le leader de l'industrie, pr\u00eat \u00e0 stimuler des changements transformateurs et \u00e0 apporter une valeur sans pr\u00e9c\u00e9dent aux clients et aux parties prenantes.<\/p>\n<p>L\u2019acquisition est \u00e0 la fois un engagement envers la croissance et un alignement strat\u00e9gique des visions visant \u00e0 red\u00e9finir les r\u00e9f\u00e9rences en mati\u00e8re de performance de communication dans l\u2019industrie. \u201c CallRevu et TotalCX partagent un ethos commun ax\u00e9 sur l\u2019innovation et l\u2019excellence, ainsi qu\u2019un engagement ind\u00e9fectible envers la satisfaction client. Cette combinaison amplifie nos capacit\u00e9s, nous permettant d\u2019offrir une suite compl\u00e8te de solutions. En unissant nos forces, nous pouvons apporter une valeur exponentielle, nous permettant ainsi d\u2019offrir \u00e0 nos clients le meilleur de la technologie et du service \u201d, a d\u00e9clar\u00e9 Ben Chodor, PDG de CallRevu.<\/p>\n<p>Le sentiment est repris par Dexter Hopen, partenaire chez Serent Capital, \u201c R\u00e9unir la technologie unique et l'\u00e9quipe talentueuse de TotalCX avec la position de CallRevu en tant que plateforme de communication automobile leader sur le march\u00e9 est une nouvelle avanc\u00e9e passionnante. Nous sommes impatients de nous associer \u00e0 ces \u00e9quipes remarquables pour acc\u00e9l\u00e9rer l'innovation et apporter une valeur sup\u00e9rieure aux clients. \u201d<\/p>\n<p>Les co-fondateurs de TotalCX, Jack Behar et Gary Graves, sont tous deux \u00e9galement optimistes quant \u00e0 l'avenir avec CallRevu. Jack Behar a partag\u00e9 son enthousiasme, d\u00e9clarant : \u201c Joindre nos forces \u00e0 celles de CallRevu marque un nouveau chapitre pour nous, rempli de vastes opportunit\u00e9s de croissance. Cela nous permet d'am\u00e9liorer nos offres et d'apporter une valeur ajout\u00e9e \u00e0 nos clients. \u201d Gary Graves s'est fait l'\u00e9cho de ce sentiment, ajoutant : \u201c En nous unissant, nous pouvons combiner nos forces et offrir un portefeuille encore plus riche de solutions innovantes, les premi\u00e8res sur le march\u00e9, qui continueront \u00e0 \u00e9tablir de nouvelles normes industrielles. \u201d<\/p>\n<p>L'acquisition vise \u00e0 exploiter les forces compl\u00e9mentaires des deux soci\u00e9t\u00e9s, cr\u00e9ant ainsi des synergies qui promettent d'am\u00e9liorer la prestation de services, d'\u00e9largir l'offre de produits et de favoriser l'innovation. Avec une position renforc\u00e9e, CallRevu et TotalCX sont pr\u00eats \u00e0 offrir une valeur in\u00e9gal\u00e9e \u00e0 leurs clients, \u00e9tablissant ainsi une nouvelle norme d'excellence dans l'industrie.<\/p>\n<p>Pour plus d'informations :<\/p>\n<p><a href=\"https:\/\/www.callrevu.com\/fr\/customer-faq\/\">FAQ clients<\/a><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Les vendeurs automobiles apprennent souvent que le but de chaque appel t\u00e9l\u00e9phonique est de prendre rendez-vous. Mais le droit de demander un rendez-vous doit \u00eatre m\u00e9rit\u00e9. Les vendeurs doivent apprendre \u00e0 faire une bonne premi\u00e8re impression et \u00e0 \u00e9tablir des relations pour m\u00e9riter ce droit.<\/p>","protected":false},"author":12,"featured_media":9381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[111],"tags":[],"class_list":["post-8814","post","type-post","status-publish","format-standard","has-post-thumbnail","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CallRevu Acquires TotalCX - CallRevu<\/title>\n<meta name=\"description\" content=\"CallRevu announces acquisition of TotalCX, establishing industry leadership and delivering unparalleled value to clients and stakeholders.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.callrevu.com\/fr\/2024\/05\/14\/callrevu-acquires-totalcx\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CallRevu Acquires TotalCX - 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