{"id":10354,"date":"2024-10-16T09:30:52","date_gmt":"2024-10-16T13:30:52","guid":{"rendered":"https:\/\/www.callrevu.com\/?p=10354"},"modified":"2026-10-16T14:11:58","modified_gmt":"2026-10-16T18:11:58","slug":"callrevu-expands-testtrack","status":"publish","type":"post","link":"https:\/\/www.callrevu.com\/fr\/2024\/10\/16\/callrevu-expands-testtrack\/","title":{"rendered":"CallRevu \u00e9tend TestTrack \u2013 d\u00e9sormais disponible pour tous les concessionnaires \u00e0 l\u2019\u00e9chelle nationale, avec de nouveaux d\u00e9fis pour les \u00e9quipes de service"},"content":{"rendered":"<div id=\"fws_6ae25ce300522\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"nectar_video_player_self_hosted wpb_video_widget wpb_content_element vc_clearfix vc_video-aspect-ratio-169 vc_video-el-width-100 vc_video-align-left\" data-border-radius=\"10px\" data-shadow=\"none\">\n<div class=\"wpb_wrapper\"><div class=\"wpb_video_wrapper\"><video width=\"1280\" height=\"720\" class=\"nectar-video-self-hosted\" preload=\"metadata\" controls controlslist=\"nodownload\"><source src=\"https:\/\/www.callrevu.com\/wp-content\/uploads\/2024\/10\/TT_PressRelease_NewChallenges_16-9.mp4\" type=\"video\/webm\"><\/video><\/div><\/div><\/div>\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<p>\n<!--more-->\u00a0<strong>par CallRevu<\/strong><\/p>\n<p>CallRevu, le leader de l'industrie de l'intelligence en communication pour les concessionnaires automobiles, a \u00e9tendu la disponibilit\u00e9 de <a href=\"https:\/\/www.callrevu.com\/fr\/testtrack\/\" target=\"_blank\" rel=\"noopener\">TestTrack<\/a>, sa plateforme d'entra\u00eenement personnalisable et pilot\u00e9e par l'IA. Suite \u00e0 un lancement r\u00e9ussi le mois dernier, TestTrack est d\u00e9sormais disponible pour les concessions du monde entier, permettant \u00e0 davantage d'\u00e9quipes d'am\u00e9liorer leurs performances gr\u00e2ce \u00e0 des simulations immersives et r\u00e9alistes.<\/p>\n<p>Avec cette expansion, TestTrack introduit plus d'une douzaine de nouveaux d\u00e9fis, y compris une orientation d\u00e9di\u00e9e aux op\u00e9rations fixes (Fixed Ops) pour mieux \u00e9quiper les \u00e9quipes de service. Ces ajouts sont sp\u00e9cifiquement con\u00e7us pour aider les d\u00e9partements de service \u00e0 am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle et la satisfaction de leurs clients dans un march\u00e9 de plus en plus concurrentiel.<\/p>\n<p><strong>D\u00e9bloquez de nouvelles opportunit\u00e9s en formation<\/strong><\/p>\n<p><a href=\"https:\/\/www.callrevu.com\/fr\/testtrack\/\" target=\"_blank\" rel=\"noopener\">TestTrack<\/a> n'est pas seulement un outil de formation \u2013 c'est une plateforme dynamique o\u00f9 le personnel de la concession s'engage dans des sc\u00e9narios de jeu de r\u00f4le r\u00e9alistes et interactifs, con\u00e7us pour refl\u00e9ter les d\u00e9fis auxquels ils sont confront\u00e9s chaque jour. Des ventes au service apr\u00e8s-vente, TestTrack propose d\u00e9sormais des modules sur mesure pour aborder toutes les facettes des op\u00e9rations de la concession.<\/p>\n<p>\u201c Depuis notre lancement initial, la demande pour TestTrack a \u00e9t\u00e9 \u00e9crasante \u201d, a d\u00e9clar\u00e9 Ben Chodor, PDG de CallRevu. \u201c En \u00e9largissant nos offres et en ouvrant la plateforme \u00e0 tous les concessionnaires, nous permettons \u00e0 plus d'\u00e9quipes de b\u00e9n\u00e9ficier de l'exp\u00e9rience unique et pilot\u00e9e par l'IA qui acc\u00e9l\u00e8re l'apprentissage, augmente l'efficacit\u00e9 et am\u00e9liore le parcours client. \u201d<\/p>\n<p><strong>Solutions Compl\u00e8tes pour les \u00c9quipes des Op\u00e9rations Fixes<\/strong><\/p>\n<p>Les nouveaux d\u00e9fis \"Fixed Ops\" initient les d\u00e9partements de service aux interactions clients critiques, les aidant \u00e0 ma\u00eetriser la planification, la vente additionnelle et la fourniture d'un service d'excellence. L'objectif est de stimuler les am\u00e9liorations des taux de pr\u00e9sentation aux rendez-vous, des ventes additionnelles de services et de la fid\u00e9lisation de la client\u00e8le, tout en r\u00e9duisant le temps et les co\u00fbts de formation.<\/p>\n<p><strong>Les avantages de TestTrack pour votre concession<\/strong><\/p>\n<ul>\n<li>D\u00e9veloppement de comp\u00e9tences plus rapide : La pratique continue en temps r\u00e9el avec des commentaires d'IA adaptatifs acc\u00e9l\u00e8re la croissance de l'\u00e9quipe.<\/li>\n<li>Am\u00e9lioration des performances du service apr\u00e8s-vente : les modules de gestion des op\u00e9rations fixes (Fixed Ops) garantissent que les \u00e9quipes de service excellent dans la fourniture du plus haut niveau de service client.<\/li>\n<li>Formation \u00e9volutive pour tous : Qu'il s'agisse de nouveaux employ\u00e9s ou de professionnels exp\u00e9riment\u00e9s, TestTrack s'adapte au rythme et aux besoins de chaque membre de l'\u00e9quipe.<\/li>\n<\/ul>\n<p>TestTrack est d\u00e9sormais disponible pour tous les concessionnaires, offrant un soutien in\u00e9gal\u00e9 pour am\u00e9liorer les performances des employ\u00e9s et la satisfaction des clients.<\/p>\n<\/div>\n\n\n\n<div class=\"nectar-cta  alignment_tablet_default alignment_phone_default display_tablet_inherit display_phone_inherit font_size_desktop_25px font_size_tablet_16px\" data-color=\"default\" data-using-bg=\"false\" data-style=\"see-through\" data-display=\"block\" data-alignment=\"left\" data-text-color=\"custom\" style=\"--nectar-text-color: #84bd3f; --nectar-button-color: var(--nectar-default); --nectar-icon-gap: 10px; \"><span style=\"color: #84bd3f;\" class=\"nectar-button-type\"> <span class=\"text\"> <\/span><span class=\"link_wrap\" ><a target=\"_blank\" class=\"link_text\" role=\"button\" href=\"https:\/\/www.callrevu.com\/schedule-demo\/\">D\u00e9couvrez TestTrack<span class=\"arrow\"><\/span><\/a><\/span><\/span><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>\n\t\t<div id=\"fws_6ae25ce301582\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row  top_margin_2pct\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t<div class=\"divider-wrap\" data-alignment=\"default\"><div style=\"margin-top: 0.5px; height: 1px; margin-bottom: 0.5px;\" data-width=\"100%\" data-animate=\"\" data-animation-delay=\"\" data-color=\"default\" class=\"divider-border\"><\/div><\/div>\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Les vendeurs automobiles apprennent souvent que le but de chaque appel t\u00e9l\u00e9phonique est de prendre rendez-vous. Mais le droit de demander un rendez-vous doit \u00eatre m\u00e9rit\u00e9. Les vendeurs doivent apprendre \u00e0 faire une bonne premi\u00e8re impression et \u00e0 \u00e9tablir des relations pour m\u00e9riter ce droit.<\/p>","protected":false},"author":9,"featured_media":10355,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[74,111,148],"tags":[],"class_list":["post-10354","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-news","category-training"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CallRevu Expands TestTrack \u2013 Now Available to All Dealerships Nationwide- CallRevu<\/title>\n<meta name=\"description\" content=\"Empowering dealerships with new challenges designed to elevate service teams.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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