Fix the Phones Program

Drive phone process and skills improvement with Fix the Phones Vol. 5 Publication

Fix The Phones Vol. 5, sponsored by CallRevu, is designed to help ensure every call to a dealership is a positive experience. CallRevu is sharing its data and best practices learned from listening to millions of phone calls to auto dealers. Learn to operate like the top performers on every step of the call; from better phone processes to the right kind of training. Make the pledge to serve your callers and receive:

  • More phone calls to your dealership
  • Conversational pointers curated from profiling dealership top phone performers
  • Best practices for receptionists, sales and service delivered with the data behind it
  • Happy customers

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The Fix the Phones Program is a phone process improvement, management, and skills training solution that uses data from actual phone calls to your dealer to provide specific training and coaching for each agent handling inbound calls.

 

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DATA-DRIVEN TRAINING

Start the online free training course that will help you learn the key data points to help you improve every phone interaction.

ONLINE UNIVERSITY

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LIVE ONLINE TRAINING WEBINARS

Sign up for a free upcoming training session. Topics cover phone skills in sales, reception, service, and parts.

WEBINAR SIGN UP

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PROCESS AND SKILLS CHECKLIST

Assess your dealerships' phone processes and agent's phone skills with these handy checklists

SALES CHECKLIST

SERVICE CHECKLIST

RECEPTIONIST CHECKLIST

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