The CallRevu Fix the Phones Program is a phone process improvement and skills training solution that uses data from actual phone calls to your dealership to provide specific training and coaching for each agent handling inbound phone calls.
Gain vital information on mishandled calls, call volume appointment setting, and caller satisfaction, in this four-month quick start program, Fix the Phones.
Experience: 100,000+ lines, millions of calls monitored, transcribed, and alerted
Intelligence: Accurate call data delivered to the right person at the right time
Automation: Deal-saving and customer service opportunity alerts delivered to your phone in 30 minutes or less
Participants of Fix the Phones Program OEMs include: GM, Honda, Subaru, Nissan, Toyota, Ford, VW, and more.