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The CallRevu Blog
Customer Experience
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Dealer Best Practices
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Automotive Sales Training
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Phone Skills
(15)
CallRevu News
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Automotive Sales Calls
(12)
Call Data
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Call Tracking
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DNI
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Integration
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Setting Appointments
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Call Monitoring
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Caller's Journey
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Digital Ad Spend
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Employee Performance
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Automotive Customer Engagement
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Communication Intelligence
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remote selling
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AI
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Featured Posts
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Does Your Back-to-School Spirit Feel a Bit Strange This Year? Don't Sweat It...
This year looks different than usual, but CallRevu wants to continue offering resources to make it easier for you.
by
Tasha Willingham
in
Phone Skills
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3 Ways to Improve Caller's Experience During COVID-19
The spread of COVID-19 (Coronavirus) is resulting in restrictions that have shut down crowded places like bars, restaurants,...
by
Cory Wright
in
Phone Skills
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CallRevu and Marcom Announce Partnership for Automotive Dealers
CallRevu, leader in automotive conversation intelligence and Marcom, leader in phone performance and accountability, announce...
by
Blair King
in
Phone Skills
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CallRevu and Phone Ninjas Announce Partnership
CallRevu Chief Executive Officer, Anthony Giagnacovo, said, “We are always looking for ways to bring our customers more value...
by
Blair King
in
Phone Skills
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CallRevu and DriveCentric CRM Announce Seamless Integration
CallRevu and DriveCentric CRM Platform announce seamless integration to help dealerships gain more insight into their...
by
Blair King
in
Phone Skills
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CallRevu Research Shows Customers Find Value in Products and Support
CallRevu thrives on feedback and what better way to learn than to go straight to the source. Over the past year, CallRevu has...
by
Blair King
in
Phone Skills
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4 Ways to Humanize the Customer Experience on the Phones
The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really...
by
Cory Wright
in
Phone Skills
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7 Tips to Turn Sales Appointments into Closed Deals
The experience customers have during their appointment can be the difference between leaving your lot in a new vehicle, or...
by
Cory Wright
in
Phone Skills
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7 Tips to Turn Sales Calls into Customer Appointments
The experience customers have on the call itself can be the deciding factor between visiting your dealership or hanging up and...
by
Cory Wright
in
Phone Skills
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3 Things Customers Want From a Car Dealership and 3 They Don't
For those potential customers seeking to find a car dealership to do business with, there are many factors to consider....
by
Blair King
in
Phone Skills
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5 Phone Sales Tips your Team Needs Now
While the internet, mobile browsing, and social media have undoubtedly transformed the car sales scene, this doesn't mean that...
by
Blair King
in
Phone Skills
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How to Sell Over the Phone without Sounding Sales-y
Most consumers seek the path of least resistance. This means those who call you have likely already sought their answer...
by
Blair King
in
Phone Skills
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How to Sell More Cars with Better Customer Service Phone Skills
Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...
by
Blair King
in
Phone Skills
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What Call Data Can Show You About Your Sales Team's Phone Skills
Even experienced salespeople may not have the best phone skills. The magic they perform in person may not directly translate...
by
Blair King
in
Phone Skills
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3 Ways to Improve Customer Experience in Your Dealership
The ability to create value for customers will differentiate you in a crowded and competitive automotive marketplace…and...
by
Blair King
in
Phone Skills
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