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Making Connections

The CallRevu Blog

Featured Posts

What Listening to Call Data Teaches us About Best Practices in Automobile Dealerships

Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...

Infographic: 3 Ways to Improve Customer Experience By Giving Customers What They Want

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

Infographic: 10 Ways to Run a Successful BDC

What are you doing to provide world class customer service? Customers are sophisticated, technologically armed, low on patience,...

Infographic: 5 Steps to Creating a VIP Customer Experience at Your Dealership

Little efforts made by an employee and a dealership can make a consumer feel like they are a true VIP. What comes to mind when...

Infographic: 5 Ways to Empower the Receptionist to Improve Employee Engagement

If you are a salesperson or manager at an automotive dealership, do yourself a favor. Walk over to your receptionist and ask how...

Infographic Explains the 10 Best Practices to Nail the First 10 Seconds of Every Call!

You may not give the first 10 seconds of your phone call very much thought! You barely have the chance to introduce yourself, so...

10 Best Practices to Nail the First 10 Seconds of Every Call!

You may not give the first 10 seconds of your phone call very much thought! You barely have the chance to introduce yourself, so...

How Auto Dealers Can Increase Customer Engagement in 5 Minutes

Does Google Say You’re Closed? This Dealer Best Practice Takes 5 Minutes and Can Increase Customer Engagement by 5% If a...

How to ‘Rev’ Up Your Customer Experience

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...
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