844-924-8247
How it Works
Communication intelligence
Call Monitoring
CRM Integration
Deal-Saving Alerts
Dynamic Number Insertion
Phone Health Alerts
Reporting
See it Live
Training
Pricing
Resources
Training
Webinars
Testimonials
Blog
Resource Library
Partners & Memberships
Support
Sign In
Making Connections
The CallRevu Blog
Customer Experience
(35)
Dealer Best Practices
(34)
Automotive Sales Training
(21)
Phone Skills
(15)
CallRevu News
(13)
Automotive Sales Calls
(12)
Call Data
(10)
Call Tracking
(8)
DNI
(8)
Integration
(8)
Setting Appointments
(8)
Call Monitoring
(6)
Caller's Journey
(6)
Digital Ad Spend
(6)
Employee Performance
(6)
Automotive Customer Engagement
(5)
Automotive Salespeople
(5)
Communication Intelligence
(5)
remote selling
(5)
AI
(4)
Featured Posts
Read More
Speed, Transparency, and Control: The Secrets to Enhancing the Customer Journey
Time to Embrace Change Now Stay ahead of those that are slow to shift the culture! “Every time we touch a customer, we ought...
by
Chip King
in
Caller's Journey
Read More
Understanding ROI: Your Outbound Calls
BDC reps, calling Internet leads should be able to connect to leads 60% of the time. This may not occur on the first attempt,...
by
Steven Laureys
in
Dealer Best Practices
Read More
Understanding ROI: Your Inbound Calls
The goal for inbound calls is simple: Help your customer find you, get to know you, trust you, and ultimately spend money with...
by
Steven Laureys
in
Dealer Best Practices
Read More
CallRevu Innovation - From Humble Beginnings to a Proud Future
CallRevu is proud of its heritage. We continue to focus on helping the automotive industry optimize marketing spend and...
by
Anthony Giagnacovo
in
CSI
Read More
Don't Wait for a Crisis to Innovate
Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not...
by
Anthony Giagnacovo
in
Car Sales
Read More
Is Your Dealership Prepared for a COVID Comeback? Get Ready With Our Checklist
Great customer service is the cornerstone of customer engagement and loyalty and there are many simple steps you can take to...
by
Tasha Willingham
in
Dealer Best Practices
Read More
You Need a Training Partner: Better Customer Service Boosts Revenue
On average, a sales rep trained with phone-call specific instruction will increase their appointment set rate by 30%. If that...
by
Tasha Willingham
in
Dealer Best Practices
Read More
CallRevu Offers Opportunity to Boost New-Car Sales In A Remote Market
As a dealer, you have an opportunity to take advantage of the expanded interest in the new-car market. But, how can you go...
by
Anthony Giagnacovo
in
Car Sales
Read More
5 Must-Haves for Selling Cars in a Pandemic
The savviest dealers in our customer base saw consistent costs-per-conversion rates at or below the $30 level per conversion...
by
Robert Stillman
in
Call Monitoring
Read More
Remote Sales: 3 Areas of Focus in Future-Proofing the Phone Experience
There is also huge value in connecting each leg of your customers journey. For instance, a customer may begin on your website,...
by
Cory Wright
in
Dealer Best Practices
Read More
Tips on Keeping Cars Clean During COVID-19
We should never forget just how important it is to our customers. It is, after all, a value add that cannot only cause a...
by
Cory Wright
in
Dealer Best Practices
Read More
8 Ways to Infect Customers with a Smile
So in that thought, let’s talk about the impact of being friendly to everyone we interact with. Let’s aim for something even...
by
Cory Wright
in
Dealer Best Practices
Read More
Making the Most of Every Opportunity
As dealers are buckling down and foot traffic is impacted by COVID-19 (Coronavirus), we are finding many who are looking to...
by
Cory Wright
in
Dealer Best Practices
Read More
7 Tips to Turn Sales Appointments into Closed Deals
The experience customers have during their appointment can be the difference between leaving your lot in a new vehicle, or...
by
Cory Wright
in
Phone Skills
Read More
7 Tips to Turn Sales Calls into Customer Appointments
The experience customers have on the call itself can be the deciding factor between visiting your dealership or hanging up and...
by
Cory Wright
in
Phone Skills
Read More
Are Your Phone Lines Hacker-Proof?
An equally crucial concern for dealerships is hackers who break in to steal sensitive customer information. This includes...
by
Blair King
in
Call Tracking
Read More
2 Strategies to Bump Up Service Business
Parts and service is your bread and butter to pull you through slow times. But how do you get more people into your shop, so...
by
Steven Laureys
in
Dealer Best Practices
Read More
7 KPIs to Connect with Every Caller
It’s crucial to fix your phone system as soon as possible to connect with 100% of these high quality, low-funnel shoppers. The...
by
Blair King
in
Call Tracking
Read More
3 Things Customers Want From a Car Dealership and 3 They Don't
For those potential customers seeking to find a car dealership to do business with, there are many factors to consider....
by
Blair King
in
Phone Skills
Read More
5 Phone Sales Tips your Team Needs Now
While the internet, mobile browsing, and social media have undoubtedly transformed the car sales scene, this doesn't mean that...
by
Blair King
in
Phone Skills
Read More
What Call Data Can Show You About Your Sales Team's Phone Skills
Even experienced salespeople may not have the best phone skills. The magic they perform in person may not directly translate...
by
Blair King
in
Phone Skills
Read More
5 Things that Lead to More Car Sales and a Better Customer Experience
You can't have a great customer experience without the person on the other end of the phone delivering it to you. Here are the...
by
Blair King
in
Dealer Best Practices
Read More
What Call Data Tells us About Best Practices in Automotive Dealerships
Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...
by
Blair King
in
Dealer Best Practices
Read More
3 Ways to Improve Customer Experience By Giving What They Want
Phone performance and customer satisfaction improves when dealers are supporting their people and improving their processes!...
by
Cory Wright
in
Dealer Best Practices
Read More
Celebrate Customer Experience Day 2018!
Great customer experience extends far beyond one day, it’s a marathon, not a sprint and CallRevu is committed to our customers...
by
Blair King
in
Dealer Best Practices
Read More
Infographic: 10 Ways to Run a Successful BDC
Customers are sophisticated, technologically armed, low on patience, and a click away from gone. Here’s what the 5th-gen...
by
Cory Wright
in
Dealer Best Practices
Read More
5 Steps to Creating a VIP Customer Experience at Your Dealership
One of the most profitable sales agent in the automotive industry is so successful because she makes each customer’s...
by
Blair King
in
Dealer Best Practices
Read More
5 Ways to Empower the Receptionist to Improve Employee Engagement
If you are a salesperson or manager at an automotive dealership, do yourself a favor. Walk over to your receptionist and ask...
by
Blair King
in
Dealer Best Practices
Read More
10 Best Practices to Nail the First 10 Seconds of Every Call
You barely have the chance to introduce yourself, so how important can it be? While the first 10 seconds of a call may not...
by
Blair King
in
Dealer Best Practices
Read More
3 Ways to Improve Customer Experience in Your Dealership
The ability to create value for customers will differentiate you in a crowded and competitive automotive marketplace…and...
by
Blair King
in
Phone Skills
Read More
10 Best Practices to Nail the First 10 Seconds of Every Call!
By employing a few simple—but data-driven—best practices, the first 10 seconds can be the solid foundation to make every call...
by
Blair King
in
Dealer Best Practices
Read More
How Auto Dealers Can Increase Customer Engagement in 5 Minutes
If a customer is interested in purchasing a new or used car, chances are the first place they check is Google. Once they’ve...
by
Blair King
in
Dealer Best Practices
Read More
The Super Bowl of Phone Best Practices
While you were enjoying beer and wings watching the Eagles dethrone Tom Brady last night, CallRevu was busy analyzing call...
by
Blair King
in
Dealer Best Practices
Read More
How to ‘Rev’ Up Your Customer Experience
All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...
by
Cory Wright
in
Dealer Best Practices
Subscribe to the CallRevu Blog!
Enter your email to receive timely phone training, advice, and tips delivered straight to your inbox