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Making Connections

The CallRevu Blog

Featured Posts

5 Ways to Leverage Tech to Improve Customers’ Phone Experiences in 2020

With the holidays approaching, many reflect on 2019 and how they can make 2020 an even better year. Whenever I purchase gifts...

CallRevu Research Shows Customers Find Value in Products and Support

CallRevu thrives on feedback and what better way to learn than to go straight to the source. Over the past year, CallRevu has...

4 Ways to Humanize the Customer Experience on the Phones

The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really...

7 Tips to Turn Sales Appointments into Closed Deals

7 Tips to Turn Sales Calls into Customer Appointments

7 Steps to Take Before Every Sales Call

How Call Tracking Could Save Your Dealership in Economic Downturn

In the hyper-competitive world of selling cars, utilizing every tool and technology at your disposal can be the difference...

3 Things Customers Want From a Car Dealership and 3 They Don't

For those potential customers seeking to find a car dealership to do business with, there are many factors to consider....

How to Sell More Cars with Better Customer Service Phone Skills

Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...

5 Things that Lead to More Car Sales and a Better Customer Experience

You can't have a great customer experience without the person on the other end of the phone delivering it to you. Here are the...

3 Ways to Improve Customer Experience By Giving What They Want

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

CX Candy Land: Happy Halloween!

Tonight, you'll inevitably be asked the quintessential Halloween question: “trick or treat?” You’ll likely cross paths with...

Customer Experience: 80s Throw Back...Today’s Comeback

The concept of customer experience began to advance in the mid-80s as interest in consumer protection and complaint handling...

5 Steps to Creating a VIP Customer Experience at Your Dealership

Little efforts made by an employee and a dealership can make a consumer feel like they are a true VIP.

3 Tips to Improve the Female Car Buyers' Customer Experience

Did you know that 85% of women would rather have a root canal than buy a car? Seems odd when you consider that women influence...

3 Ways to Improve Customer Experience in Your Dealership

Aligning People and Processes Around Phone Performance The ability to create value for customers will differentiate you in a...

How to ‘Rev’ Up Your Customer Experience

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Why the Customer Experience Matters in Your Dealership

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...
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