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The CallRevu Blog

Featured Posts

Why Customer Service Phone Skills Training Is More Important Than You Think

Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...

5 Employee Attributes that Lead to a Great Customer Experience––and More Car Sales in the Process

You can't have a great customer experience without the person on the other end of the phone delivering it to you. Here are the...

Infographic: 3 Ways to Improve Customer Experience By Giving Customers What They Want

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

CX Candy Land: Happy Halloween!

Tonight, you'll inevitably be asked the quintessential Halloween question: “trick or treat?” You’ll likely cross paths with...

Customer Experience: 80s Throw Back...Today’s Comeback

The concept of customer experience began to advance in the mid-80s as interest in consumer protection and complaint handling were...

Infographic: 5 Steps to Creating a VIP Customer Experience at Your Dealership

Little efforts made by an employee and a dealership can make a consumer feel like they are a true VIP. What comes to mind when...

3 Tips to Improve the Female Car Buyers' Customer Experience

Did you know that 85% of women would rather have a root canal than buy a car? Seems odd when you consider that women influence or...

3 Ways to Improve Customer Experience in Your Dealership

Aligning People and Processes Around Phone Performance The ability to create value for customers will differentiate you in a...

How to ‘Rev’ Up Your Customer Experience

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Why the Customer Experience Matters in Your Dealership

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...
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