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Making Connections

The CallRevu Blog

Featured Posts

7 Tips to Turn Sales Appointments into Closed Deals

7 Tips to Turn Sales Calls into Closed Deals Today's customers expect and demand a fantastic experience. From initial research...

7 Tips to Turn Sales Calls into Customer Appointments

7 Tips to Turn Sales Calls into Customer Appointments More than ever before, customers are turning to the internet to research...

7 Steps to Take Before Every Sales Call

7 Steps to Take Before Every Sales Call Shaping great customer experiences and setting more appointments begins with one of the...

How Call Tracking and Monitoring Could Save Your Dealership in an Economic Downturn

In the hyper-competitive world of selling cars, utilizing every tool and technology at your disposal can be the difference maker...

3 Things Customers Want From a Car Dealership and 3 They Don't

For those potential customers seeking to find a car dealership to do business with, there are many factors to consider. However,...

How to Sell More Cars with Better Customer Service Phone Skills Training

Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...

5 Things that Lead to More Car Sales and a Better Customer Experience

You can't have a great customer experience without the person on the other end of the phone delivering it to you. Here are the...

Infographic: 3 Ways to Improve Customer Experience By Giving Customers What They Want

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

CX Candy Land: Happy Halloween!

Tonight, you'll inevitably be asked the quintessential Halloween question: “trick or treat?” You’ll likely cross paths with...

Customer Experience: 80s Throw Back...Today’s Comeback

The concept of customer experience began to advance in the mid-80s as interest in consumer protection and complaint handling were...

Infographic: 5 Steps to Creating a VIP Customer Experience at Your Dealership

Little efforts made by an employee and a dealership can make a consumer feel like they are a true VIP. What comes to mind when...

3 Tips to Improve the Female Car Buyers' Customer Experience

Did you know that 85% of women would rather have a root canal than buy a car? Seems odd when you consider that women influence or...

3 Ways to Improve Customer Experience in Your Dealership

Aligning People and Processes Around Phone Performance The ability to create value for customers will differentiate you in a...

How to ‘Rev’ Up Your Customer Experience

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Why the Customer Experience Matters in Your Dealership

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...
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