In actuality, AI and machine learning use algorithms to identify patterns from complex data sets to help enhance the customer...

Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don’t...

Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not for...

Unifying your communications is the key to unlocking powerful conversation analytics. Dealers who combine ­intelligent contact...

Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled accuracy...

In business and our personal lives, data collection and analysis are becoming more and more a part of how we make decisions and...