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Featured Posts
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The Gift that Keeps on Giving: Machine Learning and AI
In actuality, AI and machine learning use algorithms to identify patterns from complex data sets to help enhance the customer...
by
Tasha Willingham
in
AI
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Accelerating Change in the Automotive Industry
Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers don’t...
by
Anthony Giagnacovo
in
Customer Experience
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Don't Wait for a Crisis to Innovate
Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not for...
by
Anthony Giagnacovo
in
Car Sales
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Better Communications = Better Commerce
Unifying your communications is the key to unlocking powerful conversation analytics. Dealers who combine intelligent contact...
by
Anthony Giagnacovo
in
remote selling
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Delivering More Value to Drive More Sales
Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled accuracy...
by
Anthony Giagnacovo
in
Call Analytics
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5 Ways to Leverage Tech to Improve Customers' Phone Experience in 2020
In business and our personal lives, data collection and analysis are becoming more and more a part of how we make decisions and...
by
Cory Wright
in
CRM
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