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Making Connections

The CallRevu Blog

Featured Posts

Avoid the Digital Drag: 4 Reasons Your Phone Helps Dodge Digital Fatigue

Digital certainly has its place in the world and it’s a necessary part of your marketing and advertising strategy, but the phone...

5 Reasons Phones are Essential to Your Customer Journey

Often, they are actually calling to see what they can expect from you when it comes to customer service. The phone call could be...

Millennials and Your Phones: Turning Voicemail into Car Sales

Ultimately, providing a better phone experience begins with your technology and your people. Before you can even think about...

AutoSuccess Feature: If You Would Just Answer Your Phone

The average dealership receives approximately 10 hours of phone calls every single day. The sheer volume makes it easy to miss a...

Speed, Transparency, and Control: The Secrets to Enhancing the Customer Journey

Time to Embrace Change Now Stay ahead of those that are slow to shift the culture! “Every time we touch a customer, we ought to...

The Truth About Phone Calls: How to Unlock Hidden Growth Potential

Excellent customer service is a primary indicator of returning customers. In fact, Salesforce reports that “47% of customers say...

A Daring Approach to Overhauling Your Customer Experience Starts with The Phone Call

Today, CallRevu continuously innovates to provide dealers with the most state-of-the-art technologies to analyze call data,...

4 Ways to Humanize the Customer Experience on the Phones

The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really begin...

How Call Tracking Could Save Your Dealership in Economic Downturn

In the hyper-competitive world of selling cars, utilizing every tool and technology at your disposal can be the difference maker...

The Difference Between Call Monitoring and Caller's Journey

By now, I am sure you agree call monitoring (we will define this as human summarization of specific calls to your business) is of...

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