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Making Connections

The CallRevu Blog

Featured Posts

Understanding ROI: Your Outbound Calls

BDC reps, calling Internet leads should be able to connect to leads 60% of the time. This may not occur on the first attempt,...

Understanding ROI: Your Inbound Calls

The goal for inbound calls is simple: Help your customer find you, get to know you, trust you, and ultimately spend money with...

A Daring Approach to Overhauling Your Customer Experience Starts with The Phone Call

Today, CallRevu continuously innovates to provide dealers with the most state-of-the-art technologies to analyze call data,...

Analyzing the Highs and Lows of Call Data During COVID-19

One of the most obvious observations is that while we saw total national call volume tank in April, we’re seeing a steep...

Delivering More Value to Drive More Sales

Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled...

Epicenter New York: Using Phone Data to Fight Back Against COVID-19

By the time the weekend hit, sales call volume dropped by almost 20%. That said, based on a diverse 50-dealer sampling,...

The Power of Artificial Intelligence is About Augmenting NOT Replacing

AI’s strength is finding patterns in what and how staff talks to customers then harnessing what works so insights can be...

What Call Data Tells us About Best Practices in Automotive Dealerships

Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...

How Auto Dealers Can Increase Customer Engagement in 5 Minutes

If a customer is interested in purchasing a new or used car, chances are the first place they check is Google. Once they’ve...

The Super Bowl of Phone Best Practices

While you were enjoying beer and wings watching the Eagles dethrone Tom Brady last night, CallRevu was busy analyzing call...

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