BDC reps, calling Internet leads should be able to connect to leads 60% of the time. This may not occur on the first attempt, but...

The goal for inbound calls is simple: Help your customer find you, get to know you, trust you, and ultimately spend money with...

Today, CallRevu continuously innovates to provide dealers with the most state-of-the-art technologies to analyze call data,...

One of the most obvious observations is that while we saw total national call volume tank in April, we’re seeing a steep increase...

Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled accuracy...

By the time the weekend hit, sales call volume dropped by almost 20%. That said, based on a diverse 50-dealer sampling,...

AI’s strength is finding patterns in what and how staff talks to customers then harnessing what works so insights can be...

Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...

If a customer is interested in purchasing a new or used car, chances are the first place they check is Google. Once they’ve done...

While you were enjoying beer and wings watching the Eagles dethrone Tom Brady last night, CallRevu was busy analyzing call data...