Making Connections

There’s a touch of irony that accompanies outbound phone calls in a dealership. Outbound calls are the least monitored calls,...

The goal for inbound calls is simple: Help your customer find you, get to know you, trust you, and ultimately spend money with...

A Perfect Pair, Integrating CallRevu With Your CRM You are in the business of customer service and we are here to help you...

By Chip King, CallRevu Founder

Active ‘Listening’ is the Answer to Earning and Retaining Customers by Anthony Giagnacovo, CallRevu CEO

CallRevu Innovation -- From Humble Beginnings to a Proud Future by Anthony Giagnacovo, CallRevu CEO

Don’t Wait for a Crisis to Innovate by Anthony Giagnacovo, CallRevu CEO

Is Your Dealership Prepared for a COVID Comeback? Get Ready With Our Checklist Great customer service is the cornerstone of...

7 Traits of a Great Phone Training Program Are you ready to talk training, training and more training? If you’ve ever engaged...

How Training Benefits Your Employees  

Why You Need a Training Partner: Better Customer Service Boosts Your Revenue  

A Realistic Approach to Phone Training at Your Dealership: Monitor. Train. Repeat.

Take Control of Your Phones: A Collaborative Approach to Your Dealer Partnerships

CallRevu Offers Unique Opportunity to Boost New-Car Sales In A Remote Market

The Truth about Phone Calls: How to Unlock Hidden Growth Potential by Justin DePasquale

Being Bold and Innovative: A Daring Approach to Overhauling Your Customer Experience Starts with The Phone Call The best...

Go Their Separate Ways: How NOT to Lose Your Dealer Partnerships by Robert Stillman “The day you sign a client is the day you...

Analyzing the Highs and Lows of Call Data During COVID-19by Cory Wright

Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...

Does Google Say You’re Closed? This Dealer Best Practice Takes 5 Minutes and Can Increase Customer Engagement by 5% If a...

While you were enjoying beer and wings watching the Eagles dethrone Tom Brady last night, CallRevu was busy analyzing call...