You may not give the first 10 seconds of your phone call very much thought!
You barely have the chance to introduce yourself, so how important can it be?
As heard in our montage of call greetings below, the first 10 seconds of a call may not seem significant, but it can make a BIG difference in the perceptions your customers have of your dealership.
Not convinced? Consider this: Research shows that people form a first impression in under 7 seconds. Additionally, in our tech-controlled world, our attention spans have been reduced to only 8 seconds. So those first 10 seconds of the call are, in fact, especially important in establishing the tone of the call, creating a positive impression and capturing the attention of callers.