CallRevu and DriveCentric CRM Platform announce seamless integration to help dealerships gain more insight into their customers in one platform.
BALTIMORE, MD DECEMBER 19, 2019:
CallRevu, automotive’s conversation intelligence expert in call data, tracking, and monitoring solutions, and DriveCentric, a leader in customer relationship management software for automotive dealers, are excited to announce a partnership, integrating CallRevu’s solutions with DriveCentric’s customer relationship management (CRM) platform to provide greater value to the market and combined customers.
The new CallRevu and DriveCentric integrated solution will offer automotive dealers a more efficient and effective way to connect with potential customers, log sales calls in a centralized location, and maximize each phone opportunity.
Users of DriveCentric CRM platform will now be able to optimize inbound and outbound calling, including automated integration of all inbound sales calls, performance monitoring of all outbound calls, and a new click-to-call feature that can be used directly through DriveCentric CRM. Additionally, the calls will be automatically recorded and pushed back into the DriveCentric CRM for user-level access and manager review...