<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=141632166256212&amp;ev=PageView&amp;noscript=1">

Automotive Software Company Announces Release of Industry-First Phone Health System with Alerts

February 6, 2019

Announcing Industry-First Phone Health System with Alerts!

Phone Health Alerts
CallRevu, the automotive solutions company that monitors and monetizes the caller’s journey from call to purchase and post-sale, announced today an industry-first Phone Health monitoring system with alerts for release to all of the company's customers in March 2019.

CallRevu’s instant deal-saving alerts focus on inbound automotive dealerships’ phone calls that do not reach the intended person, hang ups while waiting on hold, and/or a voicemail being reached. The new Phone Health algorithm measures a dealership's phone lines and call activity to quickly identify changes that negatively impacts a customer’s ability to connect with a dealership or successfully conduct business

The Phone Health Alerts will be sent to a designated person, triggering one time during a seven-day period unless the issue escalates. Default thresholds were created for Watch, Warning, and Emergency alerts, but dealers can also customize the threshold for all three alerts. Ongoing or escalated phone health issues on the new system will automatically trigger an Emergency alert that notifies dealership decision-makers that a major phone problem exists.

CTA Ebook1

“We are excited to add the Phone Health system to our growing suite of automotive-focused products. These alerts are ...

 Read the rest of the press release here!

blog cta big
Enter your email to receive timely phone training, advice, and tips delivered straight to your inbox

THE ULTIMATE GUIDE TO SELLING MORE CARS

Download this guide to learn helpful, actionable tips to start selling more calls with an awesome call strategy. Remember, if everyone at your dealership isn’t trained on answering questions and directing calls to the right people, you’re missing opportunities and losing revenue!

CTA Ebook1