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The CallRevu Blog
Customer Experience
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Cory Wright
Read the latest blog posts by Cory Wright, the Director of Training at CallRevu.
Recent Posts
Featured Posts
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A Realistic Approach to Phone Training at Your Dealership: Monitor. Train. Repeat.
A Realistic Approach to Phone Training at Your Dealership: Monitor. Train. Repeat.
by
Cory Wright
in
Car Sales
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Analyzing the Highs and Lows of Call Data During COVID-19
Analyzing the Highs and Lows of Call Data During COVID-19by Cory Wright
by
Cory Wright
in
CallRevu
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Remote Sales: 3 Areas of Focus in Future-Proofing the Phone Experience
Remote Sales: 3 Areas of Focus in Future-Proofing Your Phone Experienceby Cory Wright
by
Cory Wright
in
Car Dealers
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Tips on Keeping Cars Clean During COVID-19
Tips on Keeping Cars Clean During COVID-19by Cory Wright
by
Cory Wright
in
Car Dealers
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8 Ways to Infect Customers with a Smile
COVID-19: 8 Ways to Infect Your Customers with a Smileby Cory Wright
by
Cory Wright
in
CallRevu
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Epicenter New York: Using Phone Data to Fight Back Against COVID-19
Epicenter New York: Using Phone Data to Fight Back Against COVID-19 by Cory Wright
by
Cory Wright
in
CallRevu
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3 Ways to Improve Caller's Experience During COVID-19
The spread of COVID-19 (Coronavirus) is resulting in restrictions that have shut down crowded places like bars, restaurants,...
by
Cory Wright
in
CallRevu
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5 Ways to Leverage Tech to Improve Customers’ Phone Experiences in 2020
Author: Cory Wright, Director of Training With the holidays approaching, many reflect on 2019 and how they can make 2020 an...
by
Cory Wright
in
Phone Skills
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4 Ways to Humanize the Customer Experience on the Phones
The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really...
by
Cory Wright
in
Phone Skills
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7 Tips to Turn Sales Appointments into Closed Deals
by
Cory Wright
in
Phone Skills
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7 Tips to Turn Sales Calls into Customer Appointments
by
Cory Wright
in
Phone Skills
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7 Steps to Take Before Every Sales Call
by
Cory Wright
in
Setting Appointments
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3 Ways to Improve Customer Experience By Giving What They Want
Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...
by
Cory Wright
in
Dealer Best Practices
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Infographic: 10 Ways to Run a Successful BDC
What are you doing to provide world class customer service?
by
Cory Wright
in
BDC
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How to ‘Rev’ Up Your Customer Experience
All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...
by
Cory Wright
in
Dealer Best Practices
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Why the Customer Experience Matters in Your Dealership
Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...
by
Cory Wright
in
Car Dealers
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