Making Connections

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

What are you doing to provide world class customer service? Customers are sophisticated, technologically armed, low on patience,...

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...