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Making Connections

The CallRevu Blog

Cory Wright

Read the latest blog posts by Cory Wright, the Director of Training at CallRevu.

Recent Posts

Featured Posts

Analyzing the Highs and Lows of Call Data During COVID-19

Analyzing the Highs and Lows of Call Data During COVID-19by Cory Wright

Remote Sales: 3 Areas of Focus in Future-Proofing the Phone Experience

Remote Sales: 3 Areas of Focus in Future-Proofing Your Phone Experienceby Cory Wright

Tips on Keeping Cars Clean During COVID-19

Tips on Keeping Cars Clean During COVID-19by Cory Wright

8 Ways to Infect Customers with a Smile

COVID-19: 8 Ways to Infect Your Customers with a Smileby Cory Wright

Epicenter New York: Using Phone Data to Fight Back Against COVID-19

Epicenter New York: Using Phone Data to Fight Back Against COVID-19 by Cory Wright

3 Ways to Improve Caller's Experience During COVID-19

The spread of COVID-19 (Coronavirus) is resulting in restrictions that have shut down crowded places like bars, restaurants,...

5 Ways to Leverage Tech to Improve Customers’ Phone Experiences in 2020

Author: Cory Wright, Director of Training With the holidays approaching, many reflect on 2019 and how they can make 2020 an...

4 Ways to Humanize the Customer Experience on the Phones

The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really...

7 Tips to Turn Sales Appointments into Closed Deals

7 Tips to Turn Sales Calls into Customer Appointments

7 Steps to Take Before Every Sales Call

3 Ways to Improve Customer Experience By Giving What They Want

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

Infographic: 10 Ways to Run a Successful BDC

What are you doing to provide world class customer service?

How to ‘Rev’ Up Your Customer Experience

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Why the Customer Experience Matters in Your Dealership

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...
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