Making Connections

Author: Cory Wright, Director of Training With the holidays approaching, many reflect on 2019 and how they can make 2020 an...

The rigid dichotomy that once separated humans and machines is beginning to vanish before our very eyes. The lines really...

Is your dealership following these 3 best practices? Phone performance and customer satisfaction improves when dealers are...

What are you doing to provide world class customer service?

All companies, regardless of industry, strive to provide great customer service. But in the automotive industry, where car...

Almost everyone nowadays has a car. In fact, many people are surrounded by several different car dealerships all promoting the...