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Chip King
Read the latest blog posts by Chip King, the Founder of CallRevu.
Recent Posts
Featured Posts
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Speed, Transparency, and Control: The Secrets to Enhancing the Customer Journey
Time to Embrace Change Now Stay ahead of those that are slow to shift the culture! “Every time we touch a customer, we ought to...
by
Chip King
in
Caller's Journey
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Your Customers Are Not Calling To Purchase A Vehicle Or Set A Service Appointment, They Are Calling To Rule You Out!
After many conversations with friends and advisors, and after an average of 14 hours online doing product and price...
by
Chip King
in
Call Monitoring
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C$I : Every Story Starts With a Phone Call
Think for a painful moment if you will, of your most recent customer satisfaction issue that grew to social media or impacted...
by
Chip King
in
CSI
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The Difference Between Call Monitoring and Caller's Journey
By now, I am sure you agree call monitoring (we will define this as human summarization of specific calls to your business) is of...
by
Chip King
in
Caller's Journey
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