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Chip King
Recent Posts
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C$I : Every Story Starts With a Phone Call
Think for a painful moment if you will, of your most recent customer satisfaction issue that grew to social media or impacted...
by
Chip King
in
CSI
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The Difference Between Call Monitoring and Caller's Journey
A word from our founder, Chip King:By now, I am sure you agree call monitoring (we will define this as human summarization of...
by
Chip King
in
Caller's Journey
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