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Making Connections

The CallRevu Blog

Blair King

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Featured Posts

CallRevu Appoints VP of Customer Success

CallRevu Appoints Sangeeta Dworkin as Vice President of Customer Success CallRevu, automotive's leader in call tracking with...

CallRevu and VinSolutions Integration

CallRevu Announces Integration with VinSolutions Connect CRM CallRevu, automotive's leader in call tracking with advanced...

CallRevu Appoints VP of Marketing & Sales Ops

CallRevu Announces the Appointment of DeAnn Baker as Vice President of Marketing and Sales Operations CallRevu, a leader in call...

CallRevu Appoints Jeff Bounds as New Vice President of Sales

CallRevu, the leading automotive call monitoring solution, appoints software industry veteran, Jeff Bounds, as the new Vice...

How Call Tracking and Monitoring Could Save Your Dealership in an Economic Downturn

In the hyper-competitive world of selling cars, utilizing every tool and technology at your disposal can be the difference maker...

3 Things Customers Want From a Car Dealership and 3 They Don't

For those potential customers seeking to find a car dealership to do business with, there are many factors to consider. However,...

5 Phone Sales Tips your Team Needs Now

While the internet, mobile browsing, and social media have undoubtedly transformed the car sales scene, this doesn't mean that...

How to Sell Over the Phone without Sounding Sales-y

Most consumers seek the path of least resistance. This means those who call you have likely already sought their answer elsewhere...

How to Sell More Cars with Better Customer Service Phone Skills Training

Call-handlers provide auto dealerships with multiple benefits. They increase car sales, resolve complaints, and move customers...

CallRevu Announces the Addition of CallRevu Dynamic Numbers to Product Suite

New CallRevu Dynamic Numbers CallRevu, a leader in the automotive call tracking with advanced monitoring and phone call...

Automotive Software Company Announces New Customer-Focused Website Launch

Newly Redesigned CallRevu Website  CallRevu, the automotive solutions company that monitors and monetizes the caller’s journey...

What Call Data Can Show You About Your Sales Team's Phone Skills

Even experienced salespeople may not have the best phone skills. The magic they perform in person may not directly translate into...

Automotive Software Company Announces Release of Industry-First Phone Health System with Alerts

Announcing Industry-First Phone Health System with Alerts! CallRevu, the automotive solutions company that monitors and...

Tenured CEO Joins CallRevu

We’re pleased to announce that we have appointed Anthony Giagnacovo as CallRevu’s new CEO. Anthony’s appointment is a clear...

5 Things that Lead to More Car Sales and a Better Customer Experience

You can't have a great customer experience without the person on the other end of the phone delivering it to you. Here are the...

Introducing Our New Logo

We are proud to announce the launch of our new company logo as part of the ongoing evolution of CallRevu’s brand!              

What Listening to Call Data Teaches us About Best Practices in Automobile Dealerships

Reviewing calls is less about volume and more about filtering and focusing on the calls that are most important. That’s what...

CallRevu's Ultimate Hero Guide for NADA 10

As you get ready to head out to San Francisco for the NADA 2019 next month, here are a few of our pointers to help you navigate...

CX Candy Land: Happy Halloween!

Tonight, you'll inevitably be asked the quintessential Halloween question: “trick or treat?” You’ll likely cross paths with...

Customer Experience: 80s Throw Back...Today’s Comeback

The concept of customer experience began to advance in the mid-80s as interest in consumer protection and complaint handling were...

Celebrate Customer Experience Day 2018!

Customer Experience Day Is Here Great customer experience extends far beyond one day, it’s a marathon, not a sprint and CallRevu...

Infographic: 5 Steps to Creating a VIP Customer Experience at Your Dealership

Little efforts made by an employee and a dealership can make a consumer feel like they are a true VIP. What comes to mind when...

3 Tips to Improve the Female Car Buyers' Customer Experience

Did you know that 85% of women would rather have a root canal than buy a car? Seems odd when you consider that women influence or...

Infographic: 5 Ways to Empower the Receptionist to Improve Employee Engagement

If you are a salesperson or manager at an automotive dealership, do yourself a favor. Walk over to your receptionist and ask how...

Infographic Explains the 10 Best Practices to Nail the First 10 Seconds of Every Call!

You may not give the first 10 seconds of your phone call very much thought! You barely have the chance to introduce yourself, so...

3 Ways to Improve Customer Experience in Your Dealership

Aligning People and Processes Around Phone Performance The ability to create value for customers will differentiate you in a...

10 Best Practices to Nail the First 10 Seconds of Every Call!

You may not give the first 10 seconds of your phone call very much thought! You barely have the chance to introduce yourself, so...

Appreciate Your Employees on Employee Appreciation Day

For more than two decades, companies have embraced the unofficial holiday of "Employee Appreciation Day", paying tribute to...

The Super Bowl of Phone Best Practices

While you were enjoying beer and wings watching the Eagles dethrone Tom Brady last night, CallRevu was busy analyzing call data...
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