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The CallRevu Blog
Customer Experience
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Anthony Giagnacovo
Anthony Giagnacovo, CEO at CallRevu, brings more than 25 years of global software and technology experience, previously serving as CEO for Enprecis Group.
Recent Posts
Featured Posts
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Accelerating Change in the Automotive Industry
Dealers that are actively listening and using innovative communication intelligence technology are hearing that auto buyers...
by
Anthony Giagnacovo
in
Customer Experience
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CallRevu Innovation - From Humble Beginnings to a Proud Future
CallRevu is proud of its heritage. We continue to focus on helping the automotive industry optimize marketing spend and...
by
Anthony Giagnacovo
in
CSI
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Don't Wait for a Crisis to Innovate
Leaders recognize that even with a vaccine on the horizon, we won’t be going back to the way things were before COVID-19, not...
by
Anthony Giagnacovo
in
Car Sales
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CallRevu Offers Opportunity to Boost New-Car Sales In A Remote Market
As a dealer, you have an opportunity to take advantage of the expanded interest in the new-car market. But, how can you go...
by
Anthony Giagnacovo
in
Car Sales
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Focus is the Way Forward
With this in mind, CallRevu has embraced a simple approach - FOCUS, on the automotive industry to move us forward. We invite...
by
Anthony Giagnacovo
in
Customer Experience
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Listen, Learn, Lead
We constantly listen with our advanced technology to customer interactions so we can learn what the key predictors are of...
by
Anthony Giagnacovo
in
Customer Experience
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Better Communications = Better Commerce
Unifying your communications is the key to unlocking powerful conversation analytics. Dealers who combine intelligent contact...
by
Anthony Giagnacovo
in
remote selling
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Delivering More Value to Drive More Sales
Our rich heritage of automotive experts and our sole focus on the automotive industry enables us to achieve unparalleled...
by
Anthony Giagnacovo
in
Call Analytics
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A Message from Our CEO | COVID-19
This means CallRevu has gone virtual, embracing social distancing and working remotely, while making it seamless for all...
by
Anthony Giagnacovo
in
CallRevu News
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How CallRevu Pairs AI with Human Agents to Help you Sell More Cars
Artificial Intelligence (AI) has earned a place in every industry. The most well-known is the technology industry where...
by
Anthony Giagnacovo
in
Call Monitoring
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The Power of Artificial Intelligence is About Augmenting NOT Replacing
AI’s strength is finding patterns in what and how staff talks to customers then harnessing what works so insights can be...
by
Anthony Giagnacovo
in
Call Data
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