From a couple of dealership employees listening to calls in a basement to the shiny office building we now call home in Timonium, it’s safe to say we have come a long way. What began as a way to determine the effectiveness of a dealership's mailer has transformed into the data-rich interfaces supported by machine learning that help dealerships drive higher sales.
Baltimore, MD - March 11, 2016 - Automotive’s top performing phone management company is giving away phone reviews, Apple Watches, and Vegas survival kits at the National Automobile Dealers Association (NADA) convention March 31st – April 3rd 2016.
A recent survey on trends in automotive retail of 4,500 consumers revealed that 1/3 report that they would consider buying a car online and 25% are not satisfied with their car buying experience in the dealership. Creating loyalty and ongoing customer satisfaction is vital in today’s competitive landscape and the ever evolving needs and expectations of the average car buyer.