CALLREVU NEWSROOM

CallRevu Announces National Fix the Phones Month

May 1, 2018

CallRevu announces the latest volume of Fix the Phones, a best practice resource and publication for the automotive industry, will be released on May 15th in support of National Fix the Phones Month.

BALTIMORE, MD (PRWEB) 

CallRevu, a leading call management solution for the automotive industry, announces the Fix the Phones Vol. 5 publication is set to be released on May 15th and is promoting the month of May as National Fix the Phones Month. Fix the Phones is a publication for every automotive professional to download at no cost. Its contents include automotive specific data measuring every touch point of the caller’s journey and best practices to fix common call fail points. Fix the phones is a resource for the automotive industry to ultimately ensure that every call between a customer and a dealership is a positive interaction.

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CallRevu Partnership Promotes Automotive Customer Experience

December 13, 2017

From a couple of dealership employees listening to calls in a basement to the shiny office building we now call home in Timonium, it’s safe to say we have come a long way. What began as a way to determine the effectiveness of a dealership's mailer has transformed into the data-rich interfaces supported by machine learning that help dealerships drive higher sales.

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Is it Time to Try an Outbound Call Center?

July 15, 2016

How do you know when it’s time to look for a partner who can assist with call center support? Start here to assess four key metrics to see if your dealership could benefit from partnering with an outbound call center. 

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CallRevu Honored with 2016 Dealer Marketing Magazine Technology Leadership Award for Call Tracking

June 9, 2016

CallRevu is very excited to have been awarded the 2016 Dealer Marketing Magazine Technology Leadership Award for Call Tracking. Congratulations to fellow award winners and thank you to the dealers that recognized us with this prestigious honor!

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Tony Gomez Joins CallRevu as Chief Operating Officer

May 11, 2016

Baltimore, MD May 11, 2016 - CallRevu, automotive’s top performing call monitoring solution, announced the recent addition of Tony Gomez to the company’s executive team to continue to meet the needs of the growing workforce and expanding dealer partner demand. Tony brings a wealth of knowledge to the company with 27 years of automotive experience. Tony’s accomplishments include his service in the United States Marine Corps, fulfilling the roles of General Manager and Dealer Principal for an automotive group, acting as a Senior Automotive Consultant, and operating as a Platform President. Tony’s new role as C.O.O. will focus on maintaining CallRevu’s renown customer service standards and its culture of customer advocacy.

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Find CallRevu at These Upcoming Auto Dealer Education Conferences

February 23, 2015

Baltimore, MD - February 23, 2015 - CallRevu announces attendance at upcoming auto industry tradeshows, conferences and thought-leadership seminars.

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DealerElite Names CallRevu One of the "Top 10 Most Interesting & Innovative Automotive Companies 2013"

July 19, 2013

CallRevu is proud to announce its recognition by DealerElite.net as one of the “Top 10 Most Interesting and Innovative Automotive Companies” in 2013.

CallRevu is the pioneer and thought leader in the Call Monitoring arena. We bring far more than just the “Alert” to the client. With meaningful and actionable data dealers drive real results to their bottom line. Our data collection is second to none, and we know that our industry has always improved what it measures. CallRevu doesn’t listen to “some” calls—we listen to all the calls on the lines or departments the clients elect, and provide evidence by matching the summary count to the call count. Phone performance measurement allows CallRevu’s clients to reduce costs and increase sales creating an exponential impact on profitability.

DealerElite.net takes pride in recognizing great accomplishments within the automotive industry, as each accomplishment brings with it lessons on how the car business can continue to grow and integrate into new technologies and ways of life.

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July 2013 CallRevu News - Summer Profitability Webinar, New Manager

July 16, 2013

Summer Selling Season Heats Up

With Summer Sales Events going on at all dealerships across the nation, calls volumes are rising. July has been a record month to experience a significant increase in transcriptions. High call volumes signify the potential for many more missed sales and service opportunities, so smart dealers are asking for greater visibility into their phone processes and engaging CallRevu as their monitoring partner. Alerts on mishandled calls and missed deals are sent out by CallRevu immediately to key managers, who can then make the most out of each phone opportunity.

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