In today’s age of heightened data security, every call runs through machines that redact PII (personal identification information). At CallRevu, we use the combination of machine redaction and call center controlled human monitoring provides the highest level of security.
Every call to your dealership is run through our machines that will redact PII; including:- Credit card numbers
To ensure your information is removed and staying away from any use of crowdsourcing, our dedicated automotive-trained team are in a secure human environment where they are rewarded to report any PII they find in calls. The combination of machine redaction along with call center controlled human monitoring provides the highest level of data security in the industry.