Push Phone Leads into your CRM Automatically or Risk Losing Money.
If your dealership is relying on sales agents to manually enter phone leads, the tracking and follow-up process is potentially broken on the very first step of lead management - entering in the lead.
Among the problems auto dealers face when phone leads are expected to be entered manually into CRM systems;
- Your staff is moving a mile-a-minute and when it is up to an agent to enter the data into the CRM system, inaccuracies are inevitable.
- Sales agents often rely on call tracking systems to fill in basic data that they did not "earn, ask and receive" which can limit follow up opportunities.
- Un-appointed sales calls are less than 50% likely to be entered and “owned by a sales agent” in a CRM system.
Download this white paper to learn how to integrate your phone call data into your CRM and make the most of every sales and service opportunity.